The Basics of Sales – Phone Calls
Welcome back to our Basics of Sales series! Today’s video focuses on one of the most essential tools in your sales toolkit: phone calls.
You’ll also start noticing new learning paths appearing in 360Learning, designed to help you strengthen your skills and grow professionally. This series will continue to expand, so keep an eye out for new additions!
As always, if you have any questions or need support, please don’t hesitate to reach out to HR or contact Karen Agnew directly. We’re here to help you succeed.
Watch the Video
Click the video player below to watch today’s video. For the best viewing experience, be sure to switch to fullscreen mode.
Company Connection: Managers on the Move
As we continue to grow, we want to keep you informed about some exciting leadership changes happening across the company. Several of our managers have stepped into new roles or locations over the past few months, helping strengthen our teams and bring fresh perspectives to different stores.
Check out the complete updated list! If you see their names appear, take a moment to congratulate them or introduce yourself — we’re all one team, no matter where we work.
Hedgehog Herald’s Latest Edition!
Have you had a chance to check out the latest edition of the Hedgehog Herald? 🎉 It’s packed with updates, company news, and highlights you won’t want to miss. Be sure to take a few moments to read through it today!
Also, don’t forget—we love hearing from you! If you have achievements, shoutouts, or life updates to share, send them anytime to Bob.Wadman@caddiscap.com for consideration in the next edition.
Share Your Wins
We also want to share your wins with everyone in the Hedgehog Herald. Please complete the form by clicking the link below.
Team Building Thursday: Communication Styles Map
Today’s Focus: We all communicate differently—and understanding these styles helps us work more effectively together.
Quick Overview of 4 Common Styles:
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- Direct: Gets straight to the point and focuses on results.
- Analytical: Likes data, details, and careful planning.
- Relational: Values connections, harmony, and team relationships.
- Conceptual: Big-picture thinkers, creative problem-solvers.
Which style do you lean toward? Share with the group. How can knowing this about each other improve teamwork? Where can better communication help us in our daily work? Recognizing our different styles builds trust, clarity, and stronger collaboration.
Fun Friday: Summer Happenings
Summer looks good on you!
We asked what you’ve been up to—and you delivered. Check out these awesome snapshots of our team making the most of summer!
