July 14th – 18th 2025

We’re a few weeks into our Summer Travel Promo, and this is a great moment to regroup and refocus.

Buy any portable oxygen concentrator and get an extra battery for just $50.

It’s not just a good deal—it’s our best oxygen deal of the year. Why? Extra batteries mean freedom for our customers, especially those traveling during the summer months.

Let’s make sure we’re:

1. Confidently sharing why this matters to customers (travel-friendly, extended use, added convenience)
2. Offering both standard and extended battery options—their choice!
3. Setting personal or team goals for POC sales tied to this promo

What can you do this week to help connect a customer with the freedom and confidence this deal provides? If you’re behind the scenes, what can you do to help make this promo a success?

Want to see what Marketing really does behind the scenes? Watch the video for a peek into our world!

The products on the website are loaded manually by marketing. They are not integrated with our real inventory. Our products aren’t integrated with our TIMS software yet for two reasons: integration is expensive, and we want to be sure we’re sticking with our current system before investing in a technical build.

For now, the marketing team updates every product manually—descriptions, images, and item numbers. If you see something that needs updated, did you know you can use the ‘Inventory Update’ form on the caddiscap.com employee portal. It goes straight to Marketing right away.

We do our very best to keep everything up to date, and you are our greatest support.

Step 1: Review Written Feedback Examples

As a group, you’ll be presented with six examples of feedback:

• 3 Constructive Examples: These are well-phrased, actionable, and have a clear sense of direction.
• 3 Non-Constructive Examples: These are overly vague, harsh, or lack direction.

Here’s an example list:

1. “The report you submitted was excellent! Great detail and clarity.”
2. “You’re terrible at time management.”
3. “I noticed the presentation was missing key data points—let’s include those next time.”
4. “You’re so disorganized; no one can keep up with you.”
5. “I can tell you’re putting in effort—let’s talk about how to prioritize tasks more efficiently.”
6. “This is not what I wanted at all.”

Step 2: Identify and Reframe Feedback Together

• As a group, identify which examples are constructive and which are not.
• Work together to rewrite the non-constructive feedback to make it more actionable and motivational.

Step 3: Reflect

• What made the original examples constructive or non-constructive?
• What changes made the reframed feedback more effective?
• How can we apply these principles in real-life interactions with colleagues or customers?

We’ve officially kicked off our company-wide Food Drive in all four states! (Started July 1, 2025.)

Now through September 30, we’re teaming up with local food banks to combat hunger—and we need your help to lead the charge.

• Talk to every customer. → “Would you like to help local families in need? You can drop off a food donation or give online!”
• Set store or personal goals. → Can we beat last week’s total?
• Lead with energy. → Your enthusiasm matters!

• Peanut Butter
• Mac & Cheese
• Canned Meats
• Chili
• SpaghettiOs/Ravioli
• Canned Fruit
• Boxed Meals

Together, let’s make this our biggest food drive yet. Thank you for helping us show up for our communities!

Let’s wrap up the week by reconnecting with why we do what we do.

• Share a moment this week where you felt connected to our company’s mission or values.

Big or small, these moments help remind us how we make a difference every day.

Have you taken a moment recently to revisit our company’s mission statement and reflect on what it truly means? Set aside a few minutes to read through it carefully and consider how your daily responsibilities and long-term goals contribute to the broader purpose and vision that guide everything we do.