Insurance Awareness + Contract Wins
Today’s huddle is all about staying sharp on our in-network plans, partners, and keeping up-to-date on current contracts. Take a moment as a team to review any recent changes, additions, or common questions you’ve been seeing.
Big shoutout to Scott Maughan for consistently closing new contracts—keeping us growing and ready to serve more customers across Arizona, Idaho, Colorado, and Utah.
Let’s stay informed—review your company’s insurance page and keep up the great work!
Access Your Insurance Page
Stay informed on insurance coverage and recent contract wins.
Troubleshooting Tips
Today’s reminder: equipment troubleshooting isn’t just for one department—it’s a skill everyone in our company can use. Whether you’re on the phones, helping in the store, delivering equipment, or working behind the scenes, understanding our product helps us support patients more confidently.
Knowing where to look, how things should work, and where to find answers makes all of us stronger resources. The more comfortable we get with our products, the easier it is to guide patients, help teammates, and keep everything running smoothly.
*You Can Help Center coming soon!
Take a few minutes to pick one product you’re less familiar with and learn one new troubleshooting tip.
Remember, all of our standard stock products can be found on our sites, with user manuals and helpful resources!
Access Your Company’s Resources
Click the link for your company to be directed to the help center and other helpful content!
Mid-Week Energy Boost
Happy Wednesday! Today we’re doing a full-team boost — everyone, take turns sharing one piece of good news from your week so far. It can be personal, professional, big, or small. If it brought you joy, we want to hear it. Let’s keep the energy light, supportive, and fun as we head into the rest of the week.
As a bonus, take a moment to shout out someone who’s helped you this week. Keep the positivity moving!
Promo Check In
Quick reminder for today: we’re in the middle of our current company promo across Alpine, Copper Star, and You Can. Let’s make sure everyone is aware of what’s featured and confident sharing it with customers.
No matter your role — phones, stores, delivery, billing, etc. — knowing the promo helps us answer questions, guide patients, and keep everything consistent.
Between now and the end of the day, mention the promo to at least one customer or patient. If you’re behind the scenes, take some time to learn more about the promo. Let’s keep the visibility strong!
Access Your Winter Promo Page
Click the link for your company to be directed to the Winter Promo page!
Experts Outside the Office
Let’s have some fun! Briefly teach the group something you are an expert in outside of work.
Examples: the perfect way to make a latte, a golf swing tip, how to change a tire.
What did you learn? Have an excellent weekend!
