December 15th – 19th 2025

This season, take the opportunity to give back by visiting a Giving Machine near you! It’s an easy and meaningful way to make a difference in the community.

By participating in this initiative, you can also earn Caddis Coins, adding a fun and rewarding element to your act of service. Every contribution helps spread kindness, and your involvement supports our collective goal of lifting others. For full details on how to participate and how Caddis Coins are awarded, be sure to check the Q4 Initiative email.

To align our efforts and culture, let’s capture our individual aspirations. Sharing one word or theme for 2026 (e.g., Simplify, Innovate, Connect) helps us understand our colleagues’ goals.

Choose one word that will define your professional focus for 2026 and be ready to share why.

Our reputation across Copper Star, Alpine, Caddis, and You Can rests on the quality of experience we provide. In fact, excellence and customer experience is a pillar of our Hedgehog Concept.

Think about the last positive piece of customer feedback you heard. How can you repeat that success today? Let’s commit to providing excellence in every interaction.

As we transition to holiday coverage with many people out of the office for holiday vacations, our commitment to stability is paramount. This final check is an act of collective responsibility—it’s not about doing more work, but about ensuring our core client systems and processes remain fully operational. A few minutes of proactive verification now prevents a critical, disruptive emergency over the last few weeks of the year.

Before logging off for any holiday PTO you might have, conduct a final 5-minute system stability check. Verify your most critical client-facing platforms and scheduled reports are running cleanly. Document any open tasks or updates with your team.

As 2025 comes to a close, it’s important to pause together as a team. This year gave us reasons to celebrate — goals met, growth achieved, challenges overcome. It also gave us lessons in areas where we fell short. Both matter. Both prepare us for what’s next.

Now we look ahead to 2026. Together, we have the opportunity to build a shared vision for the year ahead — one that strengthens where we’ve struggled, builds on our successes, and keeps us united in purpose.

Share two things today:

1. One highlight you’re most proud of from your team’s work in 2025.
2. One goal you’d like to set for 2026.

Today is our final Hedgehog Huddle of the year! Thank you for showing up all year long with energy, ideas, and positivity. These huddles work because of the team behind them — and that’s you.
As a reminder: Hedgehog Huddle Winter Break is December 22 – January 2.

Great news: Huddles will resume on January 5, 2026.

As we close out 2025, share two things with your team:
One lesson, highlight, or meaningful moment from 2025 you’re carrying into the new year.

1. What are you most looking forward to this holiday season or for the rest of the year?
2. We wish you a joyful holiday season and a bright start to 2026!