April 14th – 18th 2025

Theme of the Week: Putting the Durable in DME 💪🏼

Durable Medical Equipment (DME) is more than a phrase—it’s a promise we make to our customers every day. Each product we offer is rigorously sourced to ensure the highest quality and reliability, and many of our items are proudly made right here in America. This week, let’s reflect on how our durable products and dependable service strengthen our reputation.

Think about how you contribute to upholding this standard and how our products genuinely enhance the lives of those we serve. Let’s embody durability in all we do!

If you haven’t had the chance, check out our companies’ Product Catalogs! They offer insight to the incredible products and services our teams provide.

At our organization, we love to promote from within. There is always room for growth, and we’re excited to share some available opportunities!

Do you know about our Hire-A-Friend referral program? The total payout for the “referring” employee is $500!

• $100 at 30 days of employment
• $200 at 6 months of employment
• $200 at 1 year anniversary of employment

Both the hired employee and the referring employee must be employed in the above timeframe for the referring employee to be eligible for a payout.

The Importance of Good Inventory Control

Our retail inventory is the largest financial asset of the company, and its proper storage, protection, and control are essential for meeting customer satisfaction.

We use the “TIMS” system, developed by Computers Unlimited, to manage our inventory for home medical equipment. TIMS helps us meet customer and business needs by providing accurate and timely information. Without it, performing key company functions would be very difficult.

Accurate inventory is critical for the TIMS system to work. TIMS helps ensure our retail stores maintain adequate stock and calculates purchasing replenishment signals. Without good accuracy, we risk stockouts, which are costly to the company and can result in losing customers.

Let’s all focus on improving inventory control to better serve our customers.

• Receive items on time and verify accuracy; double-check everything.
• Check for shipping damage and report issues to Purchasing immediately.
• Store materials in an organized, clean space with clear labels.
• Complete all TIMS transactions accurately and on time.
• Perform scheduled cycle counts per company procedures. No shortcuts!
• Communicate and resolve inventory issues promptly.

Let’s all prioritize the control and protection of our most valuable financial asset – Inventory

Today, we’re throwing it back to a pivotal moment in our company’s history: February 2022, when You Can Home Medical proudly acquired Independently Yours Medical Supply. This acquisition was a significant step forward, as it allowed us to grow our presence in Colorado from 1 store to 4 locations, helping us expand our ability to serve even more individuals and families.

This milestone has been monumental in many ways. Not only has it allowed us to connect with more customers, but it’s also introduced some of our brightest talent to the team. Many exceptional team members joined us through this acquisition, and their contributions have been a key part of our continued success.

Let’s take a moment to reflect on the opportunities this growth has brought to You Can Home Medical:

• Expanded Reach: We’ve been able to meet the needs of so many more people in the Colorado community, providing the highest level of care and service.
• A Unified Team: By bringing together two companies, we’ve created a stronger team, united by our shared mission to bring wellness home.
• New Perspectives: The addition of new team members has brought fresh ideas, skills, and energy to the table, further enhancing our company culture and operations.

By combining our strengths with Independently Yours, we’ve continued to deliver on our commitment to excellence, ensuring that every customer feels empowered, supported, and cared for.

For those who were part of this transition or have worked with colleagues from Independently Yours, what stands out most about the experience? Share your stories or highlights with the group!

Step 1: Introduction to the Pirate Ship

• Gather your team and open the image of a pirate ship.
• Look over the different roles represented in the image (e.g., Captain, Lookout, Deckhand, Navigator.)

Step 2: Team Reflection

• Have everyone take a moment to think about which character on the ship best represents them in relation to the team.
• Consider: “Which role feels closest to how you see yourself contributing to the team right now?”

Step 3: Team Discussion

• Share which role you chose and why.
• Examples:
  • “I’m the Navigator because I feel like I’m always helping the team find the best direction forward.”
  • “I’m the Deckhand because I’m focused on supporting others and getting things done.”

Great job, mateys! Have a great weekend!